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Tool: Empathy Interview Process & Template
Publication Date: February 2024
An Implementation Support Practitioner can gain knowledge of the context through an empathy interview as part of the design process in supporting agencies with implementation. As you engage with agencies as part of readiness, utilize the following template to guide the conversation.
The example of an empathy interview protocol and results summary was co-created between implementation support practitioners and staff of an intermediate agency, funded by a state agency to support the adoption, implementation, and evaluation of evidence based practices for children’s behavioral health.
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