Implementation Support Practitioner Competencies

Implementation support practitioners are professionals who support implementation and build implementation capacity in human service organizations and systems. This practice guide and practitioner profile identify the competencies that implementation support practitioners need to support effective implementation and scaling of evidence-informed practices, programs and policies, to improve outcomes for people and communities. The implementation practice guide and profile should be of use to anyone interested in developing the competencies of professionals who are facilitating and supporting the implementation of evidence-informed changes in service delivery.

An international collaboration of implementation colleagues at the National Implementation Research Network (NIRN), University of North Carolina, the European Implementation Collaborative and the Centre for Effective Services (Ireland) produced this practice guide and profile in 2020, based on the implementation science literature and real-world experience of implementation support practitioners.

Competencies for supporting implementation of evidence-informed policies, programs, and practices.

Centering with these beliefs: Be Empathetic,
Be Curious, Be Committed, Advance Equity, Embrace Cross-disciplinary Approaches, Use Critical Thinking

Looking for the Implementation Support Practitioner Core Competencies Interactive Lessons? Find them all here!

Co-Creation and

Learn about co-learning, brokering, addressing power differentials, co-designing, and tailoring support.

Co-creation & Engagement


Learn how to assess needs and assets, understand context, apply and integrate, facilitate, communicate, and conduct improvement cycles.

Ongoing Improvement

Sustaining Change

Learn how to grow and sustain relationships, develop teams, build capacity, and cultivate leaders and champions.

Sustaining Change

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