Fidelity & Capacity, Two Great Measures that Go Great Together

It’s fall in Minnesota, a time of year when apples (including MN-invented ones, looking at you, Honeycrisp), pumpkins, and perhaps, candy come to mind. Do you recall the 1980s commercial about one such treat? We hope so because we are all in on this metaphor! Picture a “television set.” There’s a commercial break. Some unsuspecting chocolate-obsessed pedestrian bumps into a wayward counterpart who is spooning gobs of peanut butter into their mouth – a kerfuffle ensues: “hey, you got peanut butter in my chocolate!” “Yeah, well, you got chocolate in my peanut butter!” All of this good-natured clumsiness ends with a cheerful tune, smiling faces, product placement, and tagline: “Two great tastes that taste great together.”

That was a long way of getting to our point: fidelity and capacity are two great measures that go great together and must be understood and evaluated collectively over time if implementation teams want to support, drive and celebrate sustained impact.

Read more…