Site Help and Frequently Asked Questions


Where is the best place to start (e.g., if I am new to implementation science)?

See our home page for a set of quick start videos and guides to help you and your team get started with Active Implementation.

Who can I contact for site help and support?

Contact the National Implementation Research Network at or the SISEP Center at

How do I provide feedback on this site?

We appreciate your feedback. We invite you take our feedback survey.



How do I reset my password?

For most people, click here.

If you are a UNC employee and/or have an ONYEN account, click here.

How do I become part of a workgroup?

Workgroups are marked either "public" or "invite only". To join a public workgroup, click on the Join Link provided on the Workgroups homepage.

For Invite Only workgroups, contact the NIRN/SISEP staff member working with your organization.



Who develops the AI HUB?

The AI Hub is developed and maintained by the State Implementation and Scaling-up of Evidence-based Practices Center (SISEP) and the National Implementation Research Network (NIRN) at The University of North Carolina at Chapel Hill's FPG Child Development Institute. Read more about the AI Hub.

What is the evidence base behind the Active Implementation Hub?

Much of the AI Hub site content is based on the work of the National Implementation Research Network (NIRN). In 2005 NIRN produced a monograph summarizing findings from a review of the research literature on implementation and proposes frameworks for understanding effective implementation processes. NIRN continues to engage in building a better laboratory in which the Active Implementation components are in use and available for study.

Implementation Research: Synthesis of the Literature

Additional research references can be found in individual modules and lessons.

The National Implementation Research Network website

Can I reuse and/or adapt the resources on the Active Implementation Hub?

Yes, within the terms identified here. The content on the Active Implementation Hub is licensed under Creative Commons CC BY-NC-ND 3.0. You are free to Share — copy and redistribute the material in any medium or format under the following terms:

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
  • NonCommercial — You may not use the material for commercial purposes.
  • NoDerivatives — If you remix, transform, or build upon the material, you may not distribute the modified material.



Who can I contact for site help and support?

Contact the National Implementation Research Network at or the SISEP Center at

Is the AI Hub mobile device compatible?

The AI Hub web site is designed for desktop users with flash and java running. Most mobile devices will be able to access all of the site content. However, desktops or mobile devices that have flash and/or java disabled will not be able to use some of the sites interactive features.

I am having difficulties watching the videos on the site. Is there another way to view the videos?

If you are having difficulties watching the videos within the site, try viewing the videos directly from our media server.